What are the advantages of adopting our Callbot?
In the ever-changing world of call centers, the demand for increased efficiency, better customer experience and reduced operational costs is greater than ever. That’s where our Callbot comes in, an artificial intelligence (AI)-powered solution designed to revolutionize your call center and transform the way you interact with your customers.
Automation of Repetitive Calls
One of the main advantages of our Callbot is its ability to automate repetitive calls. Monotonous and redundant tasks that were previously carried out manually by your call center agents can now be efficiently managed by our Callbot. It can answer frequently asked questions, handle common requests, and guide customers through standardized processes, all without interruption and with unparalleled accuracy.
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Multilingual Callbot: A Conversational Assistance Solution for Various Languages
If your customer base extends internationally, don’t worry! Our Callbots are multilingual, capable of handling queries in no less than 104 languages, including French, English, Spanish, Portuguese, German and many more.
The most immersive Callbot Experience available on the market.
Unlike solutions currently available on the market, our Callbots adopt dialogue management powered by machine learning, rather than an approach based on predefined scripts (like chat trees). This allows them to maintain the context of conversations and carry out exchanges fluidly, just like a human discussion, which is rarely linear.